At IC&T Manufacturing, we take full ownership of your most complex supply chain, manufacturing, and operational challenges. From overseas vendor management and turnkey turnarounds to executive talent, our hands-on experts step in to streamline your operations and drive results.
Sourcing White-Glove Support
Manufacturing
Contract Manufacturing
We manage the manufacturing partner relationship end to end, so you get finished parts without owning the plant.
We come in and document your strengths and weaknesses across Culture, People, Process, and System – in that order then stay hands-on to get the job done: cost savings, flow diagrams, risk mitigation, and more.
What "White-Glove" Actually Means at ICT Manufacturing?
White-glove is not a tone. It is a capability set. Here is what distinguishes ICT Manufacturing’s consulting and sourcing engagements from generic supply chain advisory firms in practice, not in marketing language.
Practitioners, Not Consultants
ICT Manufacturing’s executive team has held direct P&L and functional leadership roles at Zimmer Biomet, Finish Line, Oerlikon/Fairfield, Douglas Autotech (JTEKT/Toyota), Ecolab, POLYWOOD, and STRATIC Global Sourcing. Every engagement is led by someone who has held the role the client needs filled not someone who has studied it.
Feet on the Ground - In-Country
ICT Manufacturing has regional offices in Pune India, Malaysia, Singapore, and China -not remote management from Auburn, Indiana. In-country offices conduct supplier audits, tooling reviews, first-article inspections, and production oversight at the plant, not from a conference call. Genchi Genbutsu – go and see, applied literally.
APQP/PPAP Managed for Offshore Suppliers
Most consulting firms recommend APQP/PPAP. ICT Manufacturing manages APQP/PPAP on behalf of the client for offshore suppliers handling first-article documentation, CMM reports, material certifications, control plans, DFMEAs, and PPAP submission packages so clients receive OEM-standard documentation from an overseas supplier.
Total Landed Cost — Built Into Every Quote
ICT Manufacturing quotes landed cost – not unit price. Every sourcing recommendation includes unit price + tooling amortization + freight + tariff at current directional rates + quality risk estimate + inventory carrying cost. The quote the client approves is the cost at their dock, not the cost at the factory gate.
Consulting — FAQ
Common Questions About ICT Manufacturing's Consulting Services
What consulting services does ICT Manufacturing offer?
ICT Manufacturing (formerly ICT / Indiana Trade & Consulting) offers seven services: Contract manufacturing management (end-to-end supplier relationship and APQP/PPAP management), overseas supply chain takeover (restructuring a struggling offshore supply base with in-country oversight), fractional consulting (senior supply chain leadership without a full-time hire), supply chain consulting (sourcing strategy, TLC modeling, tariff risk), TPM/Six Sigma training and implementation (Lean Black Belt certified), turnaround/turnkey engagements (Culture, People, Process, System diagnostic and hands-on implementation), and executive search through sister company Elite Leadership Search.
What is an overseas supply chain takeover and how does ICT Manufacturing run one?
An overseas supply chain takeover is when ICT Manufacturing steps in to take full operational control of a client’s struggling overseas supply base. ICT audits current suppliers (on-site, via regional offices in India, Malaysia, Singapore, and China), identifies the underperformers, restructures or replaces relationships, installs quality systems (APQP/PPAP, control plans), and manages the program until it delivers at target quality, cost, and delivery performance. This is not a consulting report, it is hands-on operational management of the overseas supply base.
What is fractional consulting at ICT Manufacturing and who is it for?
Fractional consulting provides senior supply chain and procurement leadership on a part-time or project basis without the cost or commitment of a full-time executive hire. It is for companies that need VP-level supply chain expertise to restructure a supply base, build a procurement function, manage an international sourcing program, or lead a cost reduction initiative but cannot justify or afford a full-time executive at that level. Engagements are structured by defined scope and deliverables, not by seat-hour billing. Contact ICT at 765-413-4188 to discuss scope.
What does a turnaround / turnkey engagement from ICT Manufacturing involve?
ICT Manufacturing’s turnaround/turnkey engagements begin with a structured diagnostic across Culture, People, Process, and System in that order. This sequence is intentional: process problems are often people problems in disguise, and system problems are often process problems not yet documented. ICT documents the current state, identifies the highest-priority gaps, and then stays hands-on to implement cost savings programs, flow diagrams, standard work development, risk mitigation plans, and organizational restructuring. The engagement does not end at the diagnostic report.
What is ICT Manufacturing's TPM / Six Sigma consulting experience?
ICT Manufacturing’s CEO Michael Musleh holds a Lean Six Sigma Black Belt and Toyota Production System / TPM certification, and received the Toyota/JTEKT President’s Award from Dr. Ito as one of the youngest VPs in the organization. TPM and Six Sigma engagements through ICT are live methodology application waste mapping, DMAIC project facilitation, kaizen event facilitation, standard work development, and visual management implementation not classroom-only training. Experience covers both operations and purchasing organizations across automotive, industrial, medical, and retail sectors.
Work With ICT Manufacturing
Give Us Your Biggest Problems
Whether it’s a sourcing program, an overseas supply base that needs fixing, or a leadership gap – IC&T Manufacturing responds within one business day.
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